Regarding Missing TP Bundles After Yesterday’s Patch
By STAFF_Ines
Jun 1st, 2016
Greetings, Saviors.
Thanks to your reports, we’ve become aware that some players have lost their previously purchased TP bundles from their accounts after our latest temporary maintenance, meant to fix the issue of multiple TP bundles not being properly redeemed.
We would like to let you know that we are currently looking into how we can fix this issue and return the missing TP bundles to their respective accounts.
Meanwhile, if you find that any of your purchased TP bundles have disappeared after yesterday’s maintenance, or if you’re experiencing other TP bundle-related problems, we would like to ask you to please send us a ticket through our Support page.
In your ticket, make sure to mention your team name and server information, as well as the type of TP bundles you purchased (100TP / 300TP / 500TP / 900TP) and the approximate time they were lost from your account. If possible, also attach screenshots of all relevant information.
Thank you.
Sincerely,
IMC Staff