Apology and Compensation Regarding Discord Ashaq Dungeon Miscommunication
By STAFF_Brand
Sep 4th, 2026
Greetings Saviors,
First and foremost, we sincerely apologize for causing confusion to all Saviors through the information provided on our official Discord channel.
We have confirmed that, at 14:00 (KST) on August 27, incorrect information was provided by a GM in response to a question regarding the Ashaq Dungeon on the official Discord. Specifically, it was incorrectly stated that the “Infernal Realm: Ashaq Dungeon” would remain available in the new season (Saule).
This misinformation was posted due to an internal communication error during the verification process. We sincerely apologize for any confusion and inconvenience this may have caused to your gameplay.
Along with our apologies for this miscommunication, we have prepared compensation for all Saviors who experienced inconvenience due to various instability issues at the start of the new season.
1. Compensation for All Saviors
To: All Saviors
Distribution Method: Market Retrieve Tab
Claim Deadline: September 17 (Thu) at 23:59 KST (Items will be automatically deleted if not claimed before this time).
| Item | Quantity |
| Token: 15 Days [Event] | 1 |
| Mercenary Badge Boost +15D Voucher | 1 |
| Wings of Fallen Judgment (Auto Match, Solo) Entrance Ticket (Untradable) | 10 |
| Wings of False Radiance (Auto Match, Solo) Entrance Ticket (Untradable) | 10 |
| [Lv. 560] Advanced Goddess Ichor (Armor) Fragment (Bound) | 10 |
| [Lv. 560] Advanced Goddess Ichor (Weapon) Fragment (Bound) | 10 |
| Goddess' Token (Saule): 50,000 | 10 |
2. Compensation for Ashaq Dungeon Recipe Holders
For Saviors who purchased "Recipe - Infernal Realm: Ashaq One Entry Voucher" from the Mercenary Badge Shop after the miscommunication on August 27 at 14:00 (KST), compensation has been distributed as follows:
To: All Saviors who purchased the recipe from August 27 at 14:00 (KST) until the temporary maintenance on September 1.
Compensation: Purchased Recipe Quantity × 7,000 Mercenary Badges
Distribution Method: Market Retrieve Tab of the purchased character
If you require further confirmation regarding reward collection or recovery details, please submit a ticket through Customer Support (1:1 Inquiry), and we will review and assist you promptly.
Moving forward, we will strengthen our verification procedures for updates and content changes to ensure that operational issues like this do not happen again.
Thank you, IMC Staff